Customer Reviews

Winnipeg, MB

Looking to get my Toyota 4Runner inspected so I know what I need for safety.

Presly

Electrical Services, near Winnipeg, Manitoba

Had a couple of issues with my car and took it in today. I'n Thank sat 8:30 am and finished by 1:30 pm.( working on other vehicles also) Staff and management are polite, professional and honest people. Each repair is discussed before anything is done and a price is given for the work. They never try to upswell further repairs. I have been using their shop for 30+ years now and have bought vehicles from them also. They are 5 out of 5 stars

Judy Flack

Winnipeg, MB

Excellent service. Very friendly people. Very welcoming!

Connie Francey

Engine Maintenance, near Winnipeg, Manitoba

I have been on the hunt for an auto mechanic group to service my Subaru. I am very picky who I deal with, and I must say Lance and his staff are far and beyond of what we all look for in the Peg. A group that has a great deal of experience, providing quotes that are precise, detailed, and educational. I hunted for weeks to find the A+ team, called them to relay my problem. They answered all my questions and provided an outstanding response. Not to mention all the kind emails, right from the beginning. Straight forward and no BULL. I travel great distances from Wpg to Northern remote communities, and really need that assured feeling that my car is A1. Left it in their hands and not one problem has risen since. AGAIN, we all look for a dependable team to help us with what we do not know. I will continue to educate all my family, friends and colleagues about Lance and his team Lanpro Auto here in Winnipeg. Nice Job in all categories.

Brent Robak

Winnipeg, Manitoba

Always honest friendly service. Nice it's open on Saturdays to get oil change!!

Dylan Bewski

Undercar Services, near Winnipeg, Manitoba

Lanpro has been for over the past ten years my service center of choice. Regular maintenance and repairs have been attended to in a timely fashion every time and today for the first time I had to have my vehicle towed in with no appointment for a fuel pump malfunction. I thought I might have to wait a day or two for service to be completed, but within 3 hours I was called to let me know it was ready for pickup. Excellent customer service.

Al Runchey

Electronic Services, near Winnipeg, Manitoba

Staff are great! Honest and dependable. Diagnostic for the vehicle is accurate.. you don't need to bug them they will call you right away when it's ready! Thanks everyone.

Manny Revidad

Winnipeg, Mb

These guys really helped me out at short notice. Excellent troubleshooting and making sure the best option for my situation was used!

Paul de Oude

Undercar Services, near Winnipeg, Manitoba

My 2012 F150 was starting to shift slightly out of sync. I use my truck for work M-F, the Saturday appointment was extremely convenient. I expected a tranny oil flush. Julian took my truck in at 8am on Saturday, had it inspected and road tested by 9. I got the phone call with their results. The problem was a small misalignment with my driveshaft. I asked for the tranny fluid to be changed also. The result is a much smoother shifting vehicle. If I had left the shifting to continue to get worse, I would probably have to replace the driveshaft, U-joints etc, etc, after a while. I recommend Lanpro for any auto mechanical work needed. They seem to be diligent, complete, thorough, explain the situation well. Thanks for your work!

James Baty

Engine Maintenance, near Winnipeg, Manitoba

Work done on our Mini Cooper... job very well done. Very good to deal with as a first time customer. Very polite.

Jerry Plaeicki

Winnipeg, Nunavut

Friendly customer service, very helpful and informative. Excellent delivery service.

Nangmalik Wiseman

Caring Employees
Winnipeg

Great dealership with caring employees. I've only dealt with Julian and Matt and both are excellent employees of Lanpro. Would not hesitate to use Lanpro in the future.

Victor VanDenBerghe

Class Act!

Class Act!

Barbara Hales

Peace of Mind

Trust! Lets make it very clear that in todays market, businesses that work hard to offer and gain your trust ,are few and far between! Lance , Matt and the boys just completed some major repairs on my Volvo XC60 that I was skeptical of sending to the Volvo Dealership! Well, they guided me through the process as subs (machine shops) were involved, kept me posted, and delivered on promise! Quite impressed! Peace of mind is what keeps you coming back! Thanks guys

Rick Birdsall

We Matter

Staff is always friendly and knowledgeable. They treat me and my vehicle like we matter.

Susan Seib

Used Car

Very pleased with the excellent service I received when I purchased a used vehicle. I could not of asked for better

Belinda Blanchard

Trustworthy Place

I am so very pleased with the knowledge and the support from the staff at Lanpro. I am thrilled to say that I have finally found a trustworthy place to take my Range Rover. Alll of the gentleman were kind and welcoming. Thank u to the mechanics and to Matt for answering my questions with great detail and knowledge. He truly took the time to listen to my questions qnd concerns. Thanks so much again. It truly was one of my best experiences that I have had with an auto center.

Amanda Meehan

High quality work

Always appreciative of the high quality of the work and the staff professionalism in attending to all of our family's automotive needs.

Vinh Huynh

Best consumer services in Winnipeg

Best consumer services in Winnipeg, just moved to Wpg from B.C. I've been searching for long time, a new reliable mechanic for my Jeep Wrangler. They told me to come down within minutes of calling them about electrical problem. I also received in the mail tons of discounts and lovely box of chocolates. GREAT CUSTOMER SERVICE, professional and reliable.

Cheryl S

Highly Recommend

I trust the people at Lan Pro to work on my vehicle. They have been professional and stand by their work. Their warranty plans are great. I have been dealing with Lan Pro for over ten years, I have always been satisfied with the work that they have done on my vehicles. Also the price for the work that they have done has been reasonable. I would highly recommend them. The staff is professional and very friendly.

Maria Sheard

Friendly service

Friendly service and they always do their best to take care of your issues right away.

Susan

On time and quick turnaround

On time and quick turnaround time and always take the time to address my questions to ensure I have a thorough understanding of any repairs required.

Toni K

No Surprises

Staff was friendly and explained everything clearly. They answered all my questions. Prices included all taxes when I was quoted. There were no surprise charges.

Brian Wills

Very good service

Very good service. Always honest and trustworthy advice regarding needed repairs. I have been going to Lanpro for 30 years. Great team you have Lance.

Ken Hacking

Mercedes-Benz C240
Electronic Services

I had what believed was an unique, oddball problem with my Mercedes-Benz C240. The service facilities I had become familiar with over the years either had no idea how to fix it or quoted an outrageous amount. By chance I called LANPRO. Not only were they familiar with problem, their quote was reasonable. Problem fixed, all 100% now. I'm sold -I'll be back!

Ken Depoe

My wife's Hyundai you folks serviced

Hello Lance, We are pleased with the service you provided and will use your services again. It was a bit of a surprise for us to find a gift box at the door. Nice touch. Thank you . Hope your holiday season goes well in these times. See you in the new year.

Tom & Mabel Krahn

Thanks Lance. Love coming to you guys, Julian is the nicest guy ever and Scott does some of the best work in the business seriously!! I will For sure be leaving another 5 star review! I was a little apprehensive of the work due to the price but my car is driving like it is brand new!! Super satisfied and will continue recommending you guys to everyone I know and I will continue to bring any and all cars to you guys!! Thrilled with my car! Thank you so much

David Sigurdson

Just want to thank you for your excellent service and also the package I received in the mail today. You certainly do go above and beyond to please your customers and I am certainly impressed! No question you will be my service provider in the future!

Lesley Mowat

As a new customer I was very impressed with the timely service I received and that was before the chocolates and other items in the mail! Thanks again!

Barb Wakefield

Dealt with both Julian and Matthew and they were both fantastic to work with. Quick and efficient service with a very friendly manner. Bonus on the 10 free oil changes! Would highly recommend.

Eileen Jones on the purchase of her 2015 Chevrolet Trax

Good day, I wanted to acknowledge the package we received from Lanpro. My wife, Elizabeth, was especially happy with the chocolates. I was quite pleased with the service we received at Lanpro, especially as they knew we were travelling back north the next day. I had read positive reviews about your centre on a website and I was not disappointed. I have shared that with people from the north looking for quality service. We do not get to Winnipeg often but if we do need further assistance, Lanpro is already in my phone contacts. Again, our appreciation to Lance for the card and package and we look forward to future business.

David and Elizabeth Williamson Norway House, MB

I wanted to reach out to thank you for the exceptional service experience with your shop. As I mentioned to you when I dropped my vehicle off - I really liked your marketing and wanted to "give you a try" as your handwritten letter suggested. I was impressed as soon as I walked in the front door - being greeted by you (dressed in a suit), receiving 2 update calls regarding the service of my vehicle, the comprehensive look at my vehicle, fair price for the work, the friendly/professional demeanor of Julian when I picked up my vehicle and then the thank you package I received following my service. I've told many people about my great experience at your shop. I'm also in the service industry. It's more often people are willing to stop and point out a negative experience (which is important), however, in this case, I wanted to stop and acknowledge your great service experience.

Shane V.

The staff there were very friendly, knowledgeable and accommodating, and allowed us to take all the time we required to look their used vehicles over from bumper to bumper. What we found (and eventually bought) was a well-maintained, very clean and mechanically-sound car with excellent value-for-money. Indeed, the bonus oil changes, as well as the warranty coverage provided, made our purchase decision an easy one to make. All in all, we found our experience with Lanpro to be highly positive and were very impressed with both the quality of the service provided as well as the transparency of the overall buying process. The fact that both the Carfax and repair reports of their vehicles are readily available on their website goes a long way towards establishing trust, which is one of the main reasons why we subsequently chose this firm to find a used car. Thanks to everyone at Lanpro for all of your kind assistance to us, and we would definitely recommend giving them a try if you're looking to readily fill any mechanical and/or vehicle purchasing needs.

Kevin W.

My Wife Michelle and I have now found a Car Dealership / Maintenance Shop that goes above and beyond to deliver Service and Peace of Mind. Lanpro is the "Place" you would bring your Son or Daughter to buy their First Car. Lanpro's Owner, Lance Reinheimer keeps a Clean, Family Run Business in which each of his Employees also take Personal Ownership for their work ethic. Even the Washroom is cleaner than most Restaurants!! Let's be Honest, who likes to get up early in the day and wait pensively for the cost of repair to their Vehicle? You would be hard pressed to find this type of Person anywhere!! However Lanpro helps the Process go just that much more smoothly taking the edge off your day~ with Peace of Mind!. When it all boils down to it, Lanpro is doing all they can to keep you and I safe on the horribly beaten Street's of Winnipeg, and helping to keep our Vacations so they remain as Good Memories!!

Daniel R.

Lanpro is always very efficient in both communicating about the status of the car as well as the repair process. Pricing is reasonable and when you pick up the car the pricing is accurate. The staff is friendly and very welcoming.

Cheryl R.

I always receive great service from Lanpro - Lance, Matt and Julian are excellent as are all their mechanics. I live 2 hours out of Winnipeg and they are usually able to fit me in for any work that I need done. I am very grateful to have such a good, reliable garage to go to.

Hallie

I have always received reliable, friendly service at Lanpro. Nowadays everything is very expensive, especially vehicle maintenance. I have always felt that I have been treated fairly with the work that has been done and the cost. I give Lanpro a rating or 8.5.

Maria S.

Trust me when I say that "Lanpro is the only way to go!" I have a long story to tell about 2 service guys at another shop, who tried to tell me that my transmission had to be replaced immediately. They wanted me to pay over $12,000.00 to replace it and fix an air pump. Now, this was a week before Christmas. I am going to try to keep this story short....In shock I called Lanpro. I used to use Lanpro for years, until I purchased a new car and I had to follow their warranty specs. So when I called Lanpro I was surprised that the main crew was still there after all these years! Matt took the time to listen to my profanity laden-ed hyperventilating rant on the phone and then gave me my options. I took my car to Lanpro pronto! They fixed the problem and I walked out with a bill of $1300.00!!! Quite the difference!!! Do not be fooled by the big high end dealerships and their pretentious service!!! Lanpro is a family owned business that treats you with the respect and the dignity that you deserve. Matt and Julian were great, very kind and explained everything to me in details. Being female, that is important to me. The guys at the 'other' place never listened to me and always talked to me like I was an idiot, that I didn't know what I was talking about. I cannot stress enough how important honest customer service is to me and I cannot stress enough that Lanpro is the place to go for it!! One of the reasons I stayed with the 'other' guys was for their shuttle service. What a mistake, because I have no doubt in my mind that if I needed a ride Lance and his crew would be more then happy to assist me. Thanks guys for bringing positive closure to my issues and for giving me peace of mind about any future issues with my car!

Priscilla LaBossiere

I recently purchased a Dodge Dakota from Lanpro Auto Car. Matt was the salesman I dealt with. I particularly like their "no dicker" policy, It cuts out a lot of gameplay usually associated with car buying. I was extremely happy with my purchase, for a little over a week. Then on Friday evening while on the highway with cruse control set, the engine/ tac went from 1700 to 3000 rpm and back down, continually , while remaining at 100km. I called the shop as soon as they opened Saturday morning and spoke with Matt who said bring it in, which I did. They took it for a short road test, pulled it into the shop and read the code. They let me know the issue, ordered the part and had me back on the road again well before noon. The truck is back to 100%. Thanks guys. While I was there waiting I observed Matt dealing with another customer who had their car in for repairs. Matt was very patient explaining what needed to be repaired and the priority in which the work needed to be done. He demonstrated a genuine concern for their safety, at the same time appreciating the costs involved. It is that level of service that builds custom relationships that you won't find at many other shops.

Matt Schnaider

To the folks at Lanpro, Thank you so much for taking care of me and my car. I'm glad to have found you. Your team treat me with respect and kindness, fixes my vehicle in a timely manner, provides reasonable pricing, and Matt and Julian are always patient and thorough when communicating with me. My dad was always the go to guy when it came to vehicle maintenance (he was a welder and mechanic by trade) but he passed away in 2016. I can't rightly express how grateful I am that you treat your clients like family members. It sure makes a difference and means a lot. Enjoy those little treats. Thank You.

Cheryl Waldner

Just a short note to Thank you for the First Rate Service and bringing my attention to other snags on the vehicle, very much appreciated.

Bill Crawley

Lanpro has looked after my cars for many years. I have found them to be extremely efficient, and they always keep me up to date on factory advised repairs. My current car is a 1992 model, and they have kept it running like the proverbial Swiss watch. The staff is always friendly, and a pleasure with whom to deal. Keep up the great work!

Jim G.

We just bought a 2008 Ford Ranger from Lanpro and totally love the truck. But the best part was buying the truck, wow,what a nice experience. The salesman, Matt, was amazing, no pressure sales. The guys even worked through their lunch break to put my plates on my new truck and clean the windows off. I was pretty excited to get driving, and they seemed to know it,lol. Of course no sold truck is complete unless it has a good detail to it, and these guys again came to play, and this truck had an amazing detail job. It's the little things that they didn't have to do, that they did do, that puts the smile on your face when you drive away from there. We are looking forward to dealing with this quality crew of techs for years to come. Thanks guys.

Dan Nicolson

You went above and beyond customer service today for me. I lost the heat in my car and you made room for my car even though you were swamped and getting behind in your service bays. Provided courtesy car service as I had health issues and you did not want me to have to sit in the shop waiting. I really appreciate all you did today and during the at least 20 years of awesome service. I bought my present car from here and one previous one. Lance and all his staff are 5 STAR business. Thank you so much.

Judy F.

Hello Matt, I received your text message1.5 weeks ago, but because of where I am located in Africa, I can't really test you back. So shooting you a quick email instead. Yes, everything is tip top from our car appointment at the shop back on Dec 18th, and again, we appreciate all the good and professional and honest service that we receive there at Lanpro!!! Happy New Year to you too, and as well to Lance!! Kind regards, David and Isabel Baerg

David & Isabel Baerg

Just bought a vehicle from Lanpro. Looked at it Thursday, put down a deposit and picked it up today. Great service, very friendly staff. Got an excellent deal on the car with extras thrown in. Very honest and reliable. Will certainly be bringing the vehicle back there for future repairs. Would recommend them to anyone.

Marie H.

Lanpro is awesome, I had a no start, towed it to Lanpro, got there an hour before closing but 8:30 the next morning got a phone call - your car is ready, NOW THAT'S CUSTOMER CARE. THANK YOU LANCE AND TEAM, YOU'RE ALL AWESOME!

Doreen M.

Very friendly and helpful staff, willing to answer all questions and give timely servce and estimates. Definitely above averaage for service and attention to detail. I have found their work to be Al and the estimates very accurate. Would definitely recommend this auto shop.

Peter G.

I have been with Lance and Lanpro fairly much from the beginning, 20+ years. Lance has seen me through 4 cars. When it came time to purchase a new vehicle, knowing that Lance had started selling used vehicles himself, I decided to ask for his help. I don't know very much about vehicles, but I have trusted Lance with all my auto care and I knew that I could trust him on this too. I gave him the specifications of a type of vehicle that I wanted - higher off the ground, big enough to cart around 2 big dogs, space to take my Pampered Chef business out to home shows, and reliable enough to take me out to BC twice a year, dogs and baggage in tow. We decided a Caravan would meet my needs. After letting him know what I could afford, the hunt was on. We thought it would be easy to find, but Lance wanted to make sure that it was going to be what I needed and wanted. Though it took a couple weeks longer to find what we had hoped for, find one he did. And it is a great vehicle, I'm very happy with my Caravan, and it was a relief to leave it in Lance's hands knowing that he would look out for my needs, I hope he's still around when I need to make my next purchase!

Jill T.

Although there were many issues that I was not that aware of that were wrong with my truck, Lance took the time to go through every detail of his findings & prioritised them for me. I have NEVER received such excellent service from any automotive service provider as I have from Lanpro. Lanpro was recommended to me by Lenny Peterson who, when he had a vehicle, only brought his car to your service station. Although I live in East Kildonan, directly across town, I will continue to bring my vehicles to Lanpro for servicing because to me it is worth the gas money & drive to receive the type of excellent personalized service I got from both Matt & Lance. For this I would like to thank you for your honesty & candor & not only have your received a new customer for life but you have received an excellent promoter of your service station. I will tell everyone I know & recommend that they tell their people to check Lanpro out for themselves & see. They will come up with the same great experience that I did, it is very odd for me to praise a company that just told me I have over $3000.00 in repairs that need to be done. Usually I would be cussing up a storm, but they way that it was handled & the way I was treated turned the cussing into promoting your service station. So I have to thank you for the experience, I can't thank you for the estimate, but I know it is nor your fault that those repairs need to be done.

Michelle A.